Seasonal Customer Service Associate--Multiple Departments

ID# 000221
Lowe's Companies, Inc.
430 S. Germantown Pkwy.
Cordova, TN 38018
United States
901/309-2379 (Main Phone)
Category
Industry
Retail
Job Start Date
3/30/2017
Job End Date
7/28/2017
Application Closing Date
4/8/2017
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel
Job Description
Position Description
Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.
Job Requirements
Job Requirements
Requires morning, afternoon, and evening availability any day of the week. Physical ability to move large, bulky and/or heavy merchandise. Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.
Minimum Qualifications
6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
6 months experience using a handheld device (e.g., mobile phone, LRT gun, palm pilot, tablet, iPod) to enter, access, and output information.
Preferred Qualifications
Associate's Degree in Business, Retail Management, Specialty related to department (e.g., design, appliances) or related field OR Certification in trade related to department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year retail experience identifying and selling products based on customer needs, including credit cards, installations, add-on sales, and explaining warranties, product features, and benefits.
1 year retail experience providing customer service, including identifying and resolving customer issues, assisting customers in locating product, greeting customers, answering phones, building relationships with customers, and thanking customers for their business.
1 year retail experience in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
1 year experience working in any department at a Lowe's retail store
Employer Contact Information
Lowes Companies, Inc.
Shelley Franklin
430 S. Germantown Pkwy.
Cordova TN 38018
United States
Main Phone 901/309-2379
Human Resource Manager at the Lowe's in Cordova, TN.