Accounting Software Support
Marietta, GA 30066
OB TITLE: Accounting Software Support Representative (Only candidates with at least 2+ years of solid accounting and payroll experience will be considered!!!)
REPORTS TO: Software Support Manager
LOCATION: Marietta, GA
SALARY: $14-19 per hour
The Accounting Software Support Representative will be responsible for assisting clients with questions and issues related to the use of a financial applications Point of Sale system. The software includes Accounts Payable, Human Resources, General Ledger, Bank Reconciliation, payroll and more. Client support will include general questions related to the use of the application, implementation of new features, on-boarding new clients, training, documentation, issue escalation and resolution.
*This position is perfect for accounting/bookkeeping professionals who want to help others in accounting!
Hours of operation are 8:00 – 7:00 pm Monday – Thursday and 8:00 – 5:00 pm Friday.
MAJOR DUTIES AND RESPONSIBILITIES:
· This position operates in a help desk environment and involves frequent client and vendor interaction. Candidates must have excellent customer service skills.
· This position requires a professional presence, excellent communication skills, creative problem-solving skills, and ability to adapt to changing workflow.
· Will be assisting clients with accounting and payroll related questions
Experience and success related to the following;
· General Accounting, Bookkeeping
· Accounts payable, accounts receivable
· General ledger, bank reconciliation
· Posting, Auditing
· Federal and State tax preparation, tax returns
· Financial statements
· Experience with restaurant Point of Sale systems a huge plus
A bachelor’s degree is preferred. An associate’s degree will be considered. Relevant work experience may be considered in lieu of a college degree.
Employer Contact Information
965 Piedmont Road