The Guest Room
Attendant will prepare guest rooms for arrival and continued stay of hotel
guests in accord with company standards.
ESSENTIAL FUNCTIONS AND TASKS
beds (which includes: replacing soiled linen and changing bedspread, bed
pad, and bed skirt as needed.
bathrooms (which includes: removing soiled terry and replenishing with
clean terry, removing trash, replenishing supplies, and cleaning tubs,
walls, floors, toilets, vanities, mirrors and fixtures).
living areas (which includes: dusting furniture, removing trash, cleaning
doors and spots on walls, cleaning mirrors, replenishing supplies, and
vacuuming the room.
repairs needed on back of maid sheet.
pertinent information on maid sheet (which includes: room status (P.M.)
and linen usage for each room).
specified extensive/general cleaning in assigned rooms.
room status of all rooms in phone system upon completion.
completion of general cleaning in each room, specifying those that
required change of bedspread(s).
physical room checks (P.M.).
in/out with floor supervisor and accept master keys.
continual cleanliness of maid carts.
all lost & found items are placed in a bag and articles are
immediately submitted to the supervisor
- Load and
transport cart to and from workstation for use throughout the shift.
This job description in no way states or
implies that these are the only duties to be performed by the employee in this
position. It is not intended to give all
details or a step-by-step account of the way each procedure or task is
performed. The incumbent is expected to
perform other duties necessary for the effective operation of the department.
EDUCATION and/or EXPERIENCE:
customer service and organizational skills
of machine/equipment/chemicals used for cleaning.
- Able to lift up to 20lbs.
- Knowledge of basic reading, writing and
- Able to work under pressure at a rapid pace.
- Must be
able to speak, read, write and understand English.
- While performing the duties of this job, the
employee is constantly walking between various areas of the property.
- Constantly bending, stooping, grasping,
reaching, twisting, and lifting (linen approximately 10 lbs., unlimited
times throughout the day).
- Frequently using wrist motion, dexterity, and grip
strength to 30 lbs. force.
- Occasionally lifting/carrying up to 20lbs.
- Occasionally pushing, and pulling up to 30 lbs.
Work performed indoors and outdoors, Employee
may be exposed to chemicals, dust, secondhand smoke, and hot and cold
temperatures. Employee will be required to balance and reach at varying
heights. The noise level in the work environment is usually moderate. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
scheduled hours. Must be flexible if needed for occasional work outside of
normal business hours.