Inbound Customer Service Representatives

Alorica
2103 Universal City Blvd
Universal City, TX 78148
United States

Category
Industry
Telecommunications
Manages Others
No
Experience Required
No
Degree Required
No
Security Clearance Required
No
Pay
From $10.00 To $11.00
Per Hour
Employment Type
Employee
Work Schedule
Full-Time
Travel
No Travel

Job Description
GET TO KNOW ALORICA
At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY
Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.
Ready to start? 
Job Requirements
JOB REQUIREMENTS
Minimum Education and Experience:
High School Diploma or GED required; college degree preferred
Customer service experience a plus
Phone-related customer service a major plus
Familiarity with Microsoft Windows, Word, and Excel applications
Bilingual language skills a plus
Knowledge, Skills and Abilities:
Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
Ability to use phone and computer systems
Excellent oral and written communication skills
Strong listening/comprehension skills
Ability to stay composed and objective
Conversational, patient and confident, with a positive attitude

Morning Training & Work hours. Most are Monday through Friday.
Video
Map
Address
Employer
Lakansha Dixon
2103 Universal City Blvd
Umbarger TX 78148
United States
Alorica Lakansha Dixon