The Fidelity Bank Promise: To be the Number One Community Bank with the Best Customer Service in Town. Fidelity Bank is a full-service bank with over 65 bank branches located throughout metro Atlanta and Florida. Additionally, Fidelity Bank operates Wealth Management, SBA, Commercial, Indirect Automobile Financing, Construction Lending, and Mortgage offices throughout the Southeast.
Come join our “Lion Bank Pride” as an Universal Banker and work in a dual capacity as a Personal Banker and a Bank Teller. The primary responsibility of a Universal Banker is to work with a branch banking team to assist with Personal Banker and Teller duties, service customers, and build lasting relationships.
Essential Duties and Responsibilities:
The Universal Banker is the Bank’s primary contact with the public, is responsible for exhibiting good product knowledge and serving customers in a cordial manner to encourage service satisfaction
Promote the benefits of banking with Fidelity and the additional services of the Bank by recognizing and promoting the use of other Bank Services such as mortgage, brokerage and commercial areas of the bank based on customer need and interest
Securely maintain and balance a cash draw and other valuables on hand throughout daily operation
Complete necessary documents to open accounts, loans and securities
Analyze loan applications for approval/denial with lending authority and input loan applications for the Branch Manager to review before submission
Assist with daily operations of the branch
Responsible for meeting monthly goals
Bachelor degree or equivalent job experience preferred
Excellent customer service skills